FREQUENTLY ASKED QUESTIONS

Have questions about our tours and adventures? Check out the most frequently asked questions our guests have before they arrive. Still can’t find what you’re looking for? Contact us by clicking HERE.

- 7 days a week
- Year-round
- Every half hour throughout the day, pending availability
- Sunrise through sunset
- Wildlife Safari departures: one-hour prior to sunrise
- Tour fees are as listed (see Tours), PLUS our local sales tax, Trail Fee and Fuel Surcharges.
- Pricing may change from brochure price based on day, time or season and do not include taxes, fees and guide gratuity.
- There are no refunds for tours cancelled with less than 48 hour notice.
- Our office is located at 335 Jordan Road, Sedona, AZ 86336. Located in Uptown Sedona on the corner of Apple and Jordan.
- We do not recommend Jeep tours for children under 1 year of age.
- State Law does require car seats for all children under 5 years of age that you must provide. (We do not have these on-site.)
- We have toured with guests up to 92 years old.
- Generally, guests must only be able to sit upright with a seatbelt on, while traversing bumpy terrain.
- Vortex tours is a walking tour so guests must be able to walk on uneven terrain (approximately 1 mile of walking altogether between the different sites).
- Archaeology hiking tour is about a 2 mile hike round trip.
- Step stools and assistance are available by request.
- Rugged 4×4 tours are not recommended for persons with neck or back problems or pregnant women.
- Sedona weather can vary by 25 degrees F in a single day. 300 days of sunshine per year average.
- In winter, expect highs of 55 degrees F, and lows of 30 degrees F.
- In summer, expect highs of 95 degrees F, and lows of 65 degrees F.
- Visit www.sedonaweather.net.
- In cases of rain or snowy weather or additional Forest Service conditions that we cannot predict, we may modify, shorten or cancel any tour to prevent damage to trails and/or unsafe trail conditions.
- We will work with guests to try and accommodate these issues as we best we can.
- We do carry blankets and ponchos on jeeps to help with these weather conditions as well as the Jeeps have heat!
- Wear comfortable outdoor clothing appropriate for the season. Layers are advisable.
- Prepare for at least a 15 degree F temperature variation for any outdoor excursion.
- Hiking boots are recommended, but sneakers are acceptable.
- NO high heels.
- SPF 15 to 30 sunscreen is advisable.
- Sunglasses
- Hat
- The trails can be very dusty, so we recommend wearing glasses instead of contacts.
- Bottled water is provided. Non-alcoholic beverages in sealable plastic containers are welcome.
- Camera with extra film.
- Lip balm.
- Heavy perfume
- Glass containers
- Anything valuable that you cannot easily carry on your person
- PETS – Lap dogs ride free! Dogs not able to fit into a lap are a child’s rate on all tours due to take up space on the jeep.
- Drink plenty of water. At our higher altitude and drier climate, dehydration happens quickly.
- Visit the restroom immediately prior to the tour, as there are no facilities available on most of our Jeep tours.
- Carry any necessary medications that you may require within a half-day’s time.
- JEEP tours check in time is 30 MINUTES PRIOR TO TOUR START TIME.
- No, please. We take only pictures and leave only footprints.
- Leave the land as untouched as possible for future generations to enjoy.
- The US Forest Service requires a permit to remove ANYTHING from public land.
- Yes, tips are accepted.
- 15-20% is customary, but please tip what you feel is appropriate.
- 15% auto gratuity is applied to groups of 8 or more.
- All tours have a 48-hour cancellation policy in order to receive a full refund.